I needed to vent my disappointment Using the baggage circumstance with all your airline. Almost everything else was superior, though the way my baggage was managed would make me Consider twice in advance of reserving with AA again. I had been billed $twenty five Every single way for one bag, not staying instructed my bag may be carried on for no charge. To include insult to your $50 billed, my bag was damaged on the surface on getting returned to me.
My flight was to depart at 6 a.m. which implies leave your bed and your property prior to the crack of dawn. Only to endure protection and then sit in the airport lounge as the crew was not able to fly.
The nine/fifteen/15, it can take some time being neglected. Setting up with One more hold off inside our flight, which theoretically would go away Orlando 19: 40h, and following several hours of hold off, once again as a result of issues with the plane, the commander warned us that maybe the plane wouldn't consider off thanks to probable structural dilemma Using the baggage doorway of your aircraft and the door was opened to any one who needed to go away the airplane.
March twenty five I flew from Austin to Ft Myers which has a plane transform In Charlotte. When scheduling my flight I requested wheelchair support. Had to hunt just one up in Austin. Was taken to gate 2hours beforehand but was certain there might be guidance for boarding. Gate was modified without any one particular at he desk could find no aid, and with great difficulty proceeded to new gate. Again no guidance in boarding.
When we arrived in Portland our baggage were not there, and American airline individuals ended up extremely nice and mentioned they would be introduced out the following day.
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The last two instances I have flown on American Airlines from BWI to MIA my precheck clearance hasn't demonstrated read on my ticket. After i have spoken to customer service I am dismissed with “It is just a glitch”.
My spouse And that i flew on AA266 Feb five from Lihue to L.A. We had paid out for bulk head seats (8A,8B). We were given 12A and 12B as a substitute. The desk stated it had been to harmony the plane for takeoff on account of vacant seats Which we'd be returned to 8A and 8B in the air.
The girl who was aiding me with a wheel chair had no understanding of the DWF airport itself. When she couldn't take me into the boarding gate she left me on the best way.
Get your CEO’s to examine repeat business enterprise and after that they are going to realize why They can be constantly not creating The underside line. I'm able to Actually express that I’m never ever booking with all your airline all over again. many thanks, Sincerely
I've always applied continental airways and experienced modified to American but just after this incident I don’t Assume ill at any time fly along with you men any longer a cockaroach over a airplain im certain everyone on facebook would would like to no relating to this even the news really discustin and terrible I assumed airplains ended up pest contal free.
As a company, you have stepped way away from line using a public place on this. But the place you’ve taken properly favors “discrimination” versus all people that are entitled for the Unique protecting provisions savored by a privileged minority.
06/18/16 – Are already a faithful, Recurrent flyer consumer for over thirty a long time. I h ave never viewed these types of poor purchaser service and apathetic attitudes from AA personnel. Currently sitting down at Miami Worldwide, on a transparent sunny saturday morning, touring with two young youngsters looking to get to Asheville on the airlines (file locator: WCEARA), but our flight to Charlotte was straight away delayed, leading to us to skip our flight to Asheville, all other flights are entire, we had been despatched Back again by way of stability due to the fact your employees within the gate couldn’t (or wouldn’t), help us (that was fun), then needed to run back Ahead of we could get on the ticket counter since the flight departure was bumped again up!
I remaining LGA August 26, 2015 and have my baggage declare ticket but require a replica of my airlinet ticket due to the fact I arrived property to seek out my jewellery and purse were being lacking from my luggage – I've filed a claim bu they want a duplicate of my ticket and I'm able to’t come across it – can u send out me a copy of it or explain to me how I can find it — almost everything else was in tact almost nothing disturbed besides these items and purse was laying of top rated and jewelry was in aspect pocket